Performance and Quality Indicators
As part of our accreditation, JFS has a comprehensive Performance and Quality Improvement (PQI) process that measures outcomes and the quality of service delivery. The goal of PQI is to create an organization-wide performance and quality improvement system that uses data to promote efficient, effective service delivery and achievement of the organization’s mission and strategic goals. Outcomes are reviewed by a PQI team, which includes staff, board, volunteers, community stakeholders, and client family members. The PQI team is convened quarterly, and findings are compared against benchmarks for achievement. Based on this, we determine any need for changes to our programs and results are reported internally and externally.
Archive of Previous PQI
The following presentations include our COA-accredited programs, however, we do __ for our other program