Website, SMS Messaging + Donor Privacy Policies
This website is owned and operated by Jewish Family Services of Greater Hartford (JFS). We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. The policies below address those concerns. They may be changed or updated from time to time.
Website | SMS Messaging | Donor Privacy
Website Privacy Policy
Jewish Family Services of Greater Hartford (JFS) is committed to protecting your privacy and your personal information provided to us through www.jfshartford.org.
JFS only collects information via its website that is voluntarily submitted related to employment, volunteer and internship opportunities, and requests for information about JFS programs and services. Such information may include name, postal and email address, and phone and fax numbers. SMS opt-in consent data will not be shared with third parties.
We make reasonable efforts to keep the information you submit confidential. Information collected via the website is not shared outside the Agency, and it is used internally by those involved in hiring and referring clients for programs and services. Requests, inquiries or comments/concerns sent via the website are directed to the appropriate JFS individual or program.
JFS and Care at Home by JFS SMS Messaging Privacy Policy
Effective Date: October 28, 2024
Introduction
If you are a client, volunteer, or staff member of Jewish Family Services of Greater Hartford (JFS) or Care at Home by JFS, from time to time, our staff may contact you by text regarding scheduling or other services-specific inquiries.
Your privacy is critically important to us. The following policy explains how we collect, use, and protect your personal information when you opt-in to SMS messaging. By opting in to receive SMS messages, you agree to the terms outlined below, which follow the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.
1. Information We Collect
- Phone Number: The mobile number provided during the opt-in process.
- Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
- Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).
2. How We Use Your Information
- Send text messages based on the preferences you indicated when opting in, such as updates, alerts, or information that relates to the services you receive.
- Ensure compliance with federal regulations, including the TCPA.
Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.
3. One-to-One Consent Requirement
In line with FCC regulations (March 2024), your SMS opt-in applies to communications from Jewish Family Services of Greater Hartford and Care at Home by JFS only. Your consent to receive SMS messages is specific to our organization and does not extend to third-party organizations, businesses, or affiliates unless explicitly stated and separately agreed upon.
4. Message Frequency and Data Rates
You will receive no more than 50 messages per week and will likely receive far less. Please note that message and data rates may apply depending on your mobile carrier and plan.
5. Opt-Out Instructions
You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at info@jfshartford.org or 860-236-1927.
6. Data Sharing and Disclosure
We will never share or sell your information to third parties for marketing purposes without your explicit consent.
7. Security of Your Information
We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse.
8. Record-Keeping and Proof of Consent
As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
10. Contact Us
- Email: info@jfshartford.org
- Phone: 860-236-1927
- Address: 333 Bloomfield Ave. Ste A, West Hartford, CT 06117
Donor Privacy Policy
Jewish Family Services of Greater Hartford (JFS) is committed to respecting the privacy of our donors. JFS does not sell or share donor lists with external parties, nor send donor mailings on behalf of other organizations.
Donors who supply JFS with their postal addresses or email addresses may be contacted periodically for solicitation purposes and/or with information regarding upcoming events.
If a donor does not wish to receive such communications, they may let us know at any time by contacting our office by phone, mail, or e-mail.
Is Credit Card Information Secure?
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