A note from Katie Hanley, Chief Executive Officer:
JFS has a comprehensive Performance and Quality Improvement (PQI) Plan that includes all programs and management areas. We have a PQI Committee comprised of a variety of stakeholders, including Board members, management, staff members from all levels, representatives from two of our colleague agencies, and client family members. We believe in building our programs and services on evidence-based outcomes and in using this data to make us accountable for successfully serving the community.
Here are some specific GOALS for some key PROGRAMS and our RESULTS against these benchmarks for FY 2020. JFS is proud of these achievements and the PQI Committee is pleased to share this data with our community.