A note from Katie Hanley, Chief Executive Officer:
JFS has a comprehensive Performance and Quality Improvement (PQI) Plan that includes all programs and management areas. We have a PQI Committee comprised of a variety of stakeholders, including Board members, management, staff members from all levels, representatives from two of our colleague agencies, and client family members. We believe in building our programs and services on evidence-based outcomes and in using this data to make us accountable for successfully serving the community.
Here are some specific GOALS for some key PROGRAMS and our RESULTS against these benchmarks for FY 2020. JFS is proud of these achievements and the PQI Committee is pleased to share this data with our community.
Anja Rosenberg Kosher Food Pantry
Goal
Food distribution will increase by 5-7% over the last fiscal year
Result
Exceeded Goal • Distribution increased by 10%
Mental Health Counseling Records
Goal
85% of clinical record files will meet established completion goals
Result
Goal Not Met • 75% of case files met the established goal
Finance/Agency Management
Goal
Number of unduplicated mental health clients seen in all programs will remain equal to previous year
Result
Exceeded Goal • Number of clients increased 3%
Safety Net Services Network (Welfare-to-Work Initiative)
Goal
Within 30 days of the completion of the Family Development Plan, 75% of clients will have completed one identified activity
Result
Exceeded Goal • 100% of clients demonstrated this compliance
Financials
Jewish Family Services is committed to financial stability and transparency. We invite you to review the following JFS financial documents:
- 2019 Governance Letter – Jewish Family Services of Greater Hartford, Inc.
- 2019 Financial Statements – Jewish Family Services of Greater Hartford
If you are interested in making a gift to Jewish Famly Services, please visit our “Give” section, and thank you.